For players 21 and above

1kbd Responsible Gaming — Stay Safe, Enjoy the Game

Gaming is for enjoyment, not stress. 1kbd provides all the tools and support you need to stay in control at all times.

21+

Why Responsible Gaming Matters

Online gaming and betting is a form of entertainment — just like watching a movie or buying a ticket to a cricket match. 1kbd believes every player's gaming experience should be enjoyable, safe, and in control.

For some players, however, gaming can become problematic — when spending goes beyond the budget, family time gets cut short, or stress builds up. To prevent this, 1kbd has put a number of effective measures in place that you can use at any time.

1kbd's platform is for players aged 21 and above only. We are committed to keeping minors completely away from gaming.

Keep in mind

Play gaming for entertainment only — never to try to win back money you have lost. Set a budget, set a time limit, and enjoy within those boundaries.

1kbd Safety Tools

Set Deposit Limits

Set a daily, weekly, or monthly deposit limit on your account. Lowering a limit takes effect immediately; raising a limit takes a set waiting period — this is for your own protection.

Time-Out Break

If you feel you need a break, pause your account for anywhere from 24 hours to 30 days. You will not be able to log in during the break — just rest.

Self-Exclusion

If gaming has become a problem, activate long-term self-exclusion. During this period you will not receive any promotional messages from 1kbd and account access will be blocked.

Set Betting Limits

Set your own limit on how much you can bet per session or within a set period. This helps you enjoy the games while staying within your budget.

Gaming Time Tracking

You can see how long you have been playing. If you play for an extended period without a break, 1kbd will send you a reminder alert.

Minor Protection

To prevent anyone under 18 or 21 from playing on your device, use a PIN lock or parental-control software on your device.

Check Yourself

Ask yourself the questions below. If you answer "Yes" to more than one, contact 1kbd support or activate self-exclusion.

  • Are you spending more money on gaming than your budget allows?
  • Are you placing larger bets to try to win back money you have lost?
  • Is gaming stopping you from spending time with your family or doing your work?
  • Do you try to stop gaming but find you cannot?
  • Are you lying or hiding the truth about your gaming?
  • Do you feel that gaming reduces your stress?

Healthy Gaming Habits

Following these simple habits will keep gaming enjoyable at all times.

1

Set a Budget First

Set a fixed monthly gaming budget — an amount you can afford to lose without it affecting your daily life.

2

Stick to Time Limits

Instead of playing for long stretches at a time, take short breaks. You can use your device's timer.

3

Don't Play Hoping to Win

Don't think of gaming as a source of income. It is entertainment — winning sometimes is fun, losing sometimes is normal.

4

Let Your Family Know

When the people close to you are aware, they can help if needed. Being open is the first step to staying safe.

Age Verification

1kbd is for players aged 21 and above only. Age verification is mandatory at registration. Additional information may be requested at any point after an account is opened.

If a player misrepresents their age, 1kbd reserves the right to suspend the account immediately and, where necessary, place a hold on the balance.

If you have young children or teenagers in your household, control access on your device — keep a PIN lock active on the app and keep your browser history clear.

21+

All 1kbd services are for players aged 21 and above only.

Get Help — Any Time

Is gaming becoming a problem? 1kbd's support team is available 24 hours a day, 7 days a week, in both Bengali and English.

Reach us via live chat or email:

[email protected]

Let our support team know you want to use the responsible gaming tools — they will help you take the right steps.

Deposit Limits and Withdrawal Policy

The minimum deposit at 1kbd is ৳300 and the minimum withdrawal is ৳500. These limits are set as part of responsible gaming — so that play can start with a small amount and large sudden transactions are avoided.

Payments can be made via bKash, Nagad, Rocket, and bank transfer. Withdrawals are typically processed within 15 minutes to 2 hours. Fast transactions mean your money reaches you quickly — no waiting around.

You can set your own weekly deposit limit from Account Settings. This ensures you cannot deposit more than a set amount in a week — keeping your budget in check.

Self-Exclusion: Full Details

Self-exclusion is a voluntary step where you can block access to your own 1kbd account. It can be temporary (time-out) or long-term.

While self-exclusion is active:

  • You will not be able to log in.
  • No promotional emails or notifications will be sent.
  • Any attempt to open a new account will be detected.
  • You can still contact the support team — for assistance only.

To restore your account after self-exclusion ends, email [email protected].

Finding a Way Out of Addiction

Gaming addiction is a real issue and there is nothing to be ashamed of. If you feel that gaming is having a negative impact on your life, the first step is to ask for help.

The 1kbd support team will help you activate self-exclusion, set deposit limits, and give you the guidance you need. We do not judge — we just help.

Talk to your family and friends. The support of the people close to you can often make a big difference. And remember — taking action at the right time is always the wisest move.

Contact Support

If you have a problem, don't wait — get in touch. We are available 24/7.

[email protected]

Live chat: after logging in to the site, find it in the bottom-right corner.

Questions About Responsible Gaming

Log in to your 1kbd account and go to "Account Settings" or the "Responsible Gaming" section. From there you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing a limit requires a waiting period. Contact [email protected] for assistance.

Yes, your account balance will be kept safe while self-exclusion is active. Once the exclusion period ends, or if you submit a new request, the support team will verify your identity and restore access to your account.

No. 1kbd is for players aged 21 and above only. Age is verified at registration, and additional verification may be requested in any case of doubt. Any attempt by a minor to open an account will be detected and the account will be closed.

A time-out is a short break — from 24 hours up to 30 days. It is for when you feel like you just need to pause for a while. Self-exclusion is longer-term — usually several months or more — for when gaming has become a real problem. The support team will assist you in both cases.

If you are spending more than your budget, repeatedly trying to win back money you have lost, neglecting your family or work, or unable to stop gaming — these are warning signs. In that situation, contact 1kbd support or activate self-exclusion.

No. While self-exclusion is active, 1kbd will not send you any promotional messages, bonus offers, or advertisements. We respect your decision and act accordingly.

Enjoy Safely — with 1kbd

Play responsibly, stay within your limits, and enjoy gaming purely as entertainment. Check the FAQ to learn more or log in directly.

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