1kbd's Privacy Policy

1 What Information We Collect

When registering on the 1kbd platform and using our services, we may collect the following types of information:

a) Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport number (where applicable)
• Residential address

b) Financial Information

• bKash, Nagad, or Rocket account number (for transaction verification)
• Relevant bank account details (for bank transfers)
• Deposit and withdrawal history

c) Technical Information

• IP address and device information
• Browser type and operating system
• Site access times, page view history, and session duration
• Data collected through cookies and similar tracking technologies

d) Customer Support Information

• Records of communication with us via live chat or email
• Complaints, requests, or feedback

2 Purpose of Data Collection

1kbd uses your information only for lawful and necessary purposes. Our main purposes are:

3 Data Storage and Security

Protecting your information is given the highest priority on the 1kbd platform. We keep your information secure in the following ways:

SSL Encryption

Our entire platform is protected by SSL (Secure Socket Layer) encryption technology. As a result, all data transmitted between your browser and our servers is encrypted and cannot be read by third parties.

Access Control

Your personal information can only be accessed by authorised staff, and only when required for their work. All staff are engaged under strict confidentiality agreements.

Retention Period

We retain your information for as long as your account is active. Even after account closure, information may be retained for the period necessary to meet legal obligations and resolve disputes.

Response to Data Breaches

If a data security breach occurs for any reason, we will notify affected users as quickly as possible and take the necessary remedial steps.

4 Information Sharing with Third Parties

1kbd never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited and specific circumstances:

Payment Processors

Necessary information may be shared with the relevant payment provider to process transactions via bKash, Nagad, Rocket, or bank transfer. These third parties operate under their own privacy policies.

Technology Service Providers

Limited information may be shared with essential technology service providers such as server hosting, analytics, and customer support software. These organisations act on our instructions and may not use the information for any other purpose.

Legal Authorities

Information may be provided to the relevant authorities when required by a valid court order, investigation, or other legal process. In such cases, only the legally required information will be disclosed.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 1kbd platform to improve your experience.

Essential Cookies

These cookies are essential for the platform's basic functionality — such as maintaining login sessions, managing security functions, and remembering user preferences. Disabling them may cause some parts of the site to not work properly.

Analytical Cookies

We use analytical cookies to collect statistics — such as which pages users spend the most time on and where issues arise — in order to improve service quality.

Cookie Controls

You can control or delete cookies from your browser settings. However, please note that disabling certain cookies may prevent you from enjoying the full benefits of the platform.

6 Your Rights

As a user of the 1kbd platform, you have several rights over your own information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances (however, it may not be possible to delete all information where legal obligations exist).
• Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
• Right to Opt Out of Marketing Communications: The right to unsubscribe from promotional emails or notifications at any time.
• Right to Lodge a Complaint: The right to raise a complaint with us directly regarding a data protection breach.

To exercise these rights, please contact our support team.

7 Protection of Children and Minors

1kbd is a platform strictly operated for those aged 21 and above. We do not knowingly collect personal information from any minor (under 21 years of age). Age verification measures are in place during the registration process.

If for any reason a minor's information is submitted to our system and we are notified of this, we will immediately delete that information and cancel the associated account.

8 Changes to the Policy

1kbd may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you by email or via a notification on the platform.

Continued use of the platform after the updated Policy is published will be considered acceptance of the new Policy. We therefore recommend visiting this page occasionally.

9 Responsible Gaming and Information

Responsible gaming is given the highest importance at 1kbd. We may use your gaming habits and transaction data to support responsible gaming initiatives — such as helping you set self-exclusion limits or identifying patterns of problematic behaviour.

This information is used solely for the purpose of protecting users and is not shared with third parties. To learn more about responsible gaming, visit our Responsible Gaming page.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

For more information, see our Terms and Conditions and About Us pages.